Once your payment has been confirmed it can take 1-3 business days for your order to be processed and shipped; this excludes weekends and holidays. ALL CUSTOM ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 7-10 BUSINESS DAYS. PRE-ORDERS WILL BE SHIPPED ONCE INVENTORY IS AVAILABLE. You will receive an email notification with shipping carrier and tracking information when your order has shipped.
IF THE SHIPPING ADDRESS WAS INPUTTED INCORRECTLY OR YOU'D LIKE TO AMEND THE INFORMATION, PLEASE SEND CUSTOMER CARE AN EMAIL IMMEDIATELY. ONCE YOUR PACKAGE HAS SHIPPED CHANGES ARE NOT ALLOWED.
* When placing an order for custom/pre-orders and you wish to receive all other items within the standard shipping guidelines, please be sure to place two separate orders. Failure to do so could cause a delay on when you will receive your merchandise as the entire order will ship out once all items are ready and/or available.
Shipping Rates & Delivery Time
| 5-7 Business Days Shipping |
$7.99 |
| 2-5 Business Days Standard Shipping |
$9.99 |
| UPS Ground (1 business day) |
per location |
| USPS Priority Mail (1 business day) |
per location |
| UPS Next Day Air (1 business day) |
per location |
| USPS Priority Mail Express (1 business day) |
per location |
SHAE'S KLOSET is NOT responsible for lost or stolen packages. If your tracking number states your order was delivered and you have not received it, please contact USPS directly at (1-800-272-8777) or UPS at (1-800-742-5877). Any lost, stolen, or damaged packages must be reported to the Mail Carriers Claims Department.
All shipping times are estimates. In the event your item(s) are not deliverable and are returned to SHAE'S KLOSET you will be issued a store credit for all purchases made. Should you decide you wish to have the merchandise reshipped you are responsible for all shipping and handling fees incurred.
